Privacy Policy

Tkv99 Privacy Policy — Your Data Is Completely Safe With Us

Tkv99 treats your personal data with the utmost respect and care. Here you will find a clear explanation of how we collect, use, and protect your information.

Last updated: January 2026

How We Protect Your Privacy

The core pillars of data protection at tkv99.

SSL Encryption

All your data at tkv99 is secured with 256-bit SSL encryption. From login to payment, every step of the way is protected with a secure connection.

No Sale of Data to Third Parties

Your personal data is never sold or rented to any third party. tkv99's privacy policy explicitly prohibits this.

KYC Verification Security

Identity documents and photos submitted for withdrawals are stored in secure encrypted storage and accessible only to authorized staff.

Regular Security Testing

Tkv99's systems are regularly audited by independent third-party security experts to ensure your data remains fully protected.

Your Control

You may request to update, correct, or delete your data at any time. tkv99 respects your right to privacy.

Adherence to International Standards

Tkv99's privacy policy is built on internationally recognized data protection standards (GDPR-inspired), with specific application to users in Bangladesh.

Last revised: January 2026
A note for you: At tkv99, your privacy comes first. If you have any questions after reading this policy, our support team is always ready to help.

1 Introduction & Scope


Tkv99 is an international-standard online gaming platform built specifically for users in Bangladesh. We understand how valuable your personal data is — which is why this privacy policy is designed to give you a clear picture of what information we collect, why we collect it, and how we keep it safe.

This privacy policy applies to the tkv99 website (tkv99.pro), mobile application, and all related services. By using any tkv99 service, you agree to this privacy policy. If you do not agree with any part of this policy, please discontinue use of our services and contact our support team.

  • This policy is the authoritative version and serves as the primary governing document.
  • Tkv99 may update this policy at any time as needed.
  • Major changes will be communicated via your registered email or SMS.
  • This policy should be read together with tkv99's Terms and Conditions.

2 What Data We Collect


Tkv99 collects only the information required to operate our services properly. We do not gather unnecessary data, and no sensitive information is collected without your consent.

Type of Data Example Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Legal Obligations
Contact Information Mobile number, email address Account Registration & Communication
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Processing
Device Information IP address, browser, OS Security & Fraud Prevention
Usage Information Game logs, betting history, session data Service Improvement & Responsible Gaming
tkv99 will never ask for your bank account PIN, OTP, or password. Any such request is likely a scam — please contact our support team immediately.

3 How Your Information Is Used


Tkv99 uses collected data solely for specific, legitimate purposes. We do not use your information for anything unnecessary or unauthorized. The primary uses are outlined below.

  • Account Management: For registration, login, password recovery, and account verification.
  • Financial Transactions: For processing deposits, withdrawals, and bonus payouts.
  • Customer Support: To handle your complaints, questions, and support requests.
  • Security Assurance: To prevent fraud, hacking, and platform abuse.
  • Responsible Gaming: To detect unusual gaming patterns and provide assistance where needed.
  • Legal Obligations: To comply with directives issued by the relevant authorities.
  • Service improvement: To analyze user experience and improve tkv99's services.
  • Promotional Communications: To inform you about bonus offers and important updates (you can opt out at any time).
Please Note: tkv99 never sells your data to advertisers or data brokers.

4 How Long Your Data Is Retained


Tkv99 does not retain your data longer than necessary. However, certain information must be kept for a defined period to meet legal and regulatory requirements.

  • Active account data: retained for as long as the account remains active.
  • Financial transaction records: retained for a minimum of 5 years from the date of the last transaction.
  • KYC documents: retained for up to 3 years after account closure.
  • Customer support conversations: retained for up to 2 years.
  • Inactive accounts: Data is archived after 2 years of inactivity.
After an account is deleted, all personal data is permanently removed from tkv99's systems, except where retention is required by law.

5 Data Sharing Policy


Tkv99 is very selective about sharing personal data with third parties. Such sharing occurs only in the limited circumstances outlined below.

  • Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — only the information necessary to process transactions.
  • Technology Partners: Cloud and server service providers operating the system — all signatories to tkv99's confidentiality agreement.
  • Legal Authorities: Where required by a court order or a lawful directive from a regulatory authority.
  • Fraud Prevention Agencies: For reporting suspicious activity — only the minimum necessary information.
Important: Outside of the circumstances listed above, tkv99 does not share your data for any other purpose. No information is passed to advertisers, data brokers, or any other commercial entity.

6 Cookie & Tracking Policy


Tkv99 uses cookies and similar technologies on its website and app to enhance your browsing experience and help keep our services secure.

  • Essential cookies: Required for login sessions and security — these cannot be disabled.
  • Functional cookies: To remember your preferences, such as language settings.
  • Analytics Cookies: To analyze user behavior and enhance our services.
  • Security Cookies: To detect fraudulent login attempts and bot activity.

Most cookies can be disabled through your browser settings. However, turning off essential cookies may cause some features to not work properly.

7 Your Rights


As a tkv99 user, you have important rights over your own personal data. We respect these rights and act on them as promptly as possible.

Right to Access Your Data

You have the right to know what personal data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data where there is no legal obligation to retain it.

Right to Object to Processing

You have the right to object to your data being used for specific purposes.

Data Portability

You may request a copy of your data in a portable format.

Right to Opt Out of Marketing

You can opt out of promotional emails or SMS at any time.

To exercise any of these rights, email [email protected] or reach us via live chat. We typically respond within 30 days.

8 Minor Protection


Tkv99 strictly does not provide services to anyone under the age of 18. Protecting minors' data is our highest priority.

  • Age is verified at registration, and KYC verification is mandatory for any suspicious cases.
  • If a minor's account is identified, it will be suspended immediately.
  • Any data identified as belonging to a minor is permanently deleted from our system immediately.
  • Parents or guardians can submit complaints about a minor's account directly to our support team.
Important: If you become aware that a minor is using tkv99, please notify our support team immediately.

9 Security Measures


Tkv99 applies industry-standard technical and operational security measures to protect your data. Our security team is active around the clock, 24 hours a day.

  • 256-bit SSL/TLS encryption: Used across all data transfers.
  • Two-Factor Authentication (2FA): An extra layer of security for account login.
  • Firewall & DDoS Protection: Protection against server-level attacks.
  • Regular Security Audits: Tested and verified by third-party experts.
  • Data Backup: Secure encrypted backups are stored on a regular basis.
  • Access Controls: Only authorized personnel have access to sensitive data.
  • Suspicious activity monitoring: Our AI-powered system automatically detects unusual transactions.
Keep in mind — no one can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.

10 Privacy Policy Updates


Tkv99 may update this privacy policy at any time as needed. We will notify you in appropriate ways depending on the nature and significance of the changes.

  • Minor updates: Only the "Last Updated" date at the top of the page will be changed.
  • Moderate updates: A notice will be displayed on the website.
  • Major updates: You will be notified directly by mobile or email, and you may be asked to re-confirm your consent.

Continued use of tkv99 after any changes means you accept the updated policy. If you do not agree, you may request to close your account.

11 Contact & Complaints


Contact us for any questions, complaints, or requests regarding this privacy policy. tkv99's data protection team is always here to help.

  • Live Chat: Available 24/7 — the fastest way to get a response.
  • Email: [email protected] — typically responded to within 24 hours.
  • Privacy-related requests: [email protected] — resolved within 30 days.
We are committed to taking every complaint seriously. If you are not satisfied with our response, you may also escalate the matter to the relevant regulatory authority.

Key Highlights at a Glance

Tkv99 takes your privacy seriously. We collect only what we need, never sell your data, and protect it with industry-standard security. You stay in full control of your information at all times.

Start gaming safely — join tkv99 today

Your data is fully secure. Register with tkv99 and enjoy responsible gaming.

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